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Program Coordinator – Problem Gambling


The Maryland Coalition of Families (MCF) is hiring a Program Coordinator – Problem Gambling. This individual will collaborate with others on MCF’s Family Peer Support Management Team to develop and implement a new statewide Family Peer Support program serving family members and other loved ones of individuals with a gambling problem or addiction. This individual will: become MCF’s subject-matter expert in problem gambling; collaborate with colleagues to create training and practice standards to integrate problem gambling into the work of MCF’s family peer support workforce; and develop relationships with key stakeholders and partners across the state to promote the implementation of this program.

The Program Coordinator – Problem Gambling will also directly provide family peer support to family members and other loved ones of individuals with a gambling problem or addiction, and will provide consultation to MCF Family Peer Support staff who encounter such individuals in their work.

This position can be part-time or full-time, and reports to the Program Director – Family Peer Support. There is flexibility around the office location for this position; however, if the individual works from a home office, then a regular presence at the Columbia office will be required.

Essential Duties and Responsibilities:
  • Partner with MCF’s Peer Support Management Team to develop and implement the new Problem Gambling Family Peer Support program.
  • Partner with the Maryland Center of Excellence on Problem Gambling, utilizing its expertise, guidance, resources and support.
  • Build relationships with funders, partners and other stakeholders related to problem gambling across the state.
  • Collaborate with MCF’s Peer Support Management Team to develop training, practice standards and a supervision model that promotes quality and consistency throughout the state in delivering support and assistance to families who have a loved one with problem gambling issues.
  • Provide/coordinate training for MCF staff on problem gambling-related topics.
  • Partner with MCF colleagues to ensure that MCF Family Peer Support staff who encounter problem gambling in families they are serving receive guidance and support.
  • Communicate real-life experience of families and loved ones impacted by problem gambling to others in MCF to support program development.
  • Identify and/or develop a centralized collection of resource materials related to problem gambling treatment and recovery support.
  • Partner with the Director of Communications to develop brochures, fliers, fact sheets, newsletters and other educational and marketing materials related to problem gambling.
  • Provide family peer support to loved ones of an individual facing problem gambling by: helping navigate social, legal, educational and health care systems; connecting them to support services; facilitating a process to develop a plan to: clarify the problem(s); provide emotional support; identify needs and strengths; and identify resources and other natural supports.
  • Monitor deliverables (data and reports) for problem gambling grant(s) and prepare required reports.

  • Lived experience as a family member or loved one of an individual facing problem gambling challenges is required.
  • Bachelor’s degree preferred, preferably in a human services field.
  • Strong written and oral communication and interpersonal skills.
  • Ability to work with diverse staff in a strengths-based way.
  • Strong collaborative skills.
  • Mission-driven and flexible; able to anticipate issues and prioritize assignments.
  • Experience in developing a new program or project a plus.
  • Strong administrative and organizational skills. 
  • Current Maryland driver’s license and insurance; limited in-state travel required.
  • Ability to travel throughout the state.
  • Successful completion of a background check is required for all MCF employees. 


  • 20-40 hours per week
  • Salary commensurate with experience

To Apply:

Send resume with a cover letter describing your interest in this position and relevant experience as a family member or other loved one of a person with problem gambling issues to applications will be reviewed on a rolling basis. Please include “Program Coordinator” in the subject line.

Please note that mailed or faxed resumes will not be considered. No phone calls please.

Who We Are

Founded in 1999, Maryland Coalition of Families (MCF) is a statewide nonprofit with a central office in Columbia, Md., and staff located in communities throughout the state.  Using our personal experience caring for loved ones with behavioral health needs, we connect, support and empower Maryland’s families and advocate to improve systems that impact individuals with behavioral health challenges.  In addition to supporting families of young people with mental health and substance use challenges, we are currently expanding our work to support loved ones of those with problem gambling.


Maryland Coalition of Families is committed to hiring a diverse and talented workforce.  We are an Equal Opportunity Employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.